Contact us

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How to get in touch

You can talk with our team from 8:30am to 5:00pm, Monday to Friday or contact us in writing.

Using a smart phone? Tap on our phone numbers to call.
On a computer or tablet? Click on our phone numbers if you use your computer to make phone calls.
You can also contact us by email or send a letter – you'll find our addresses below.
If you have a hearing or speech impairment we have a number of ways you can contact us.

Duties

Enquiry	Contact us
Transfer duty (stamp duty) Surcharge purchaser duty	1300 139 814 \| 02 9685 2146 Send an email
e-Conveyancing: electronic lodgements and settlements	1300 208 528 Send an email
Electronic duties return (EDR)	1300 308 863 \| 02 9761 4930 1800 086 642 \| 02 9761 4930 Send an email
Insurance duty and levies	1300 139 817 \| 02 9685 2145 Send an email
Landholder duty	1300 139 814 \| 02 9685 2146 Send an email

Fines and fees | 7:30am to 8:00pm Monday to Friday

Call us from 7:30am to 8:00pm, Monday to Friday or write to us.

Fines enquiries	Contact us
Fines	1300 138 118 \| 02 9761 4900 myPenalty Fine enquiry form
Overdue fines	1300 655 805 \| 02 9761 4901 myEnforcement Order Overdue fine enquiry

Fines enquiries

Fines

1300 138 118 | 02 9761 4900

myPenalty

Fine enquiry form

Overdue fines

1300 655 805 | 02 9761 4901

myEnforcement Order

Overdue fine enquiry

Fines: financial hardship	Contact us
Request a payment plan What to do if you can't pay your debt Ask someone to talk to us for you Hardship Review Board	Before the due date: 1300 138 118 \| 02 9761 4900 After the due date: 1300 655 805 \| 02 9761 4901 myPenalty Write to us: complete our online form

Fines: supporting vulnerable people	Contact us
Advocates and sponsors for vulnerable customers	1300 135 627 \| Advocacy Send an email Complete our online enquiry form
Find a work and development order (WDO) sponsor	1300 478 879 Send an email Complete our online feedback form

Fees enquiries	Contact us
Fees	1300 655 805 \| 02 9761 4901 Send an email
Overdue ambulance fees	myAmbulanceFees
Fees payable to government agencies	myFees

Written enquiry	Postal address
Fines	Revenue NSW PO Box 786 Strawberry Hills NSW 2012
Overdue fines	Revenue NSW PO Box A2571 Sydney South NSW 1235
Fees	Revenue NSW GPO Box 4130 Sydney NSW 2001

Gaming and wagering

Enquiry	Contact us
Gaming and wagering	1300 139 817 \| 02 9685 2145 Gaming and wagering emails Point of consumption tax emails

Grants and schemes

Enquiry	Contact us
First Home Owner Grant scheme (FHOG)	1300 130 624 \| 02 9685 2141 Send an email
First Home Buyers Assistance scheme (FHBA)	1300 130 624 \| 02 9685 2141 Send an email
Small business grant	1300 241 869 \| 02 9761 4910 Send an email
Solatium	1300 303 581 Send an email

Enquiry	Postal address
Regional relocation grant	Revenue NSW Regional relocation grant PO Box 666 Wollongong NSW 2520

Land tax

Enquiry	Contact us
Land tax Foreign buyers and land owners	1300 139 816 \| 02 9761 4956 Send an email
Land tax lodgement	Send an email
Postal address	Revenue NSW Land tax GPO Box 4269 Sydney NSW 2001

Levies

Enquiry	Contact us
Emergency services levy Call us from 8:30am to 4:30pm, Monday to Friday or send an email.	1300 139 817 \| 02 9685 2145 Send an email
Insurance duty and levies: General and life insurance Health insurance State ambulance plan	1300 139 817 \| 02 9685 2145 Send an email
Parking space levy	1300 139 817 \| 02 9685 2145 Send an email
Passenger service levy: contact us about unpaid levies. Call us from 8:30am to 4:30pm, Monday to Friday or send an email.	1300 368 710 \| 02 9761 4917 Send an email
Passenger service levy: contact the Point to Point Transport Commissioner for enquiries about registration, assessment and exemption. Call between 8:00am and 5:00pm, Monday to Friday.	131 727

Royalties

Enquiry	Contact us
Royalties	1300 139 817 \| 02 9685 2145 Send an email
Postal address	Revenue NSW Royalties GPO Box 4042 Sydney NSW 2001

Payroll tax

Enquiry	Contact us
Payroll tax: registered before 1 July 2018	1300 139 815 \| 02 9685 2144 Send an email
Payroll tax: registered after 1 July 2018	02 9761 9366 Send an email
Large business payroll tax team	Send an email
Jobs action plan	1300 139 815 \| 02 9685 2144 Send an email
Lodgement enforcement	1300 214 590 \| 02 9685 2149 Send an email
Postal address	Revenue NSW Payroll Tax GPO Box 4042 Sydney NSW 2001

Tax debt management

Enquiry	Contact us
Tax debt management and payment arrangements	1300 368 710 \| 02 9761 4917 Send an email

Unclaimed money

Enquiry	Contact us
Unclaimed money	1300 366 016 \| 02 9685 2142 Send an email
Postal address	Revenue NSW Unclaimed money GPO Box 4042 Sydney NSW 2001

Other services

Enquiry	Contact
Business partners	02 8820 3969 Send an email
Compliance	1800 806 592 \| 02 9761 4963 Send an email
Income tax equivalent regime	1300 139 817 \| 02 9685 2145 Send an email
Media enquiries	Contact the Department of Finance, Innovation and Services
Objections and reviews To request a review of a fine, go to myPenalty	02 9689 6200 Send an email GPO Box 4269 Sydney NSW 2001
Seminars and webinars: client education	02 9689 8446 Send an email

General enquiries

Interstate and international callers	+61 2 9689 6200
Postal address	Revenue NSW GPO Box 4042 Sydney NSW 2001
DX mail	DX 456 Sydney

Speak to us in your language

Call 131 450 and ask the interpreter to connect you to us.

You can use this service from 8:30am to 5:00pm, Monday to Friday.

Numbers to call if you have a hearing or speech impairment

Our general number is +61 2 9689 6200

If you have a hearing or speech impairment, you can contact us through one of the options below.

Voice calls or telephone typewriter (TTY) call 133 677 then ask for +61 2 9689 6200.
Speak and listen service call 1300 555 727 then ask for +61 2 9689 6200.
SMS relay service on 0423 677 767 then type +61 2 9689 6200.
Make an internet relay call then type +61 2 9689 6200.

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About our phone numbers

Calls are charged as follows.

Our 1800 contact numbers are free to call.
Within NSW, our 1300 contact numbers are the cost of a local call made within NSW. Where available, you'll be diverted to a local number when you tap or click to call.
Calls from mobiles are charged at the rate that applies to your mobile plan from the carrier.

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