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How to get in touch

You can talk with our team from 8:30am to 5:00pm, Monday to Friday or contact us in writing.

Using a smart phone? Tap on our phone numbers to call.
On a computer or tablet? Click on our phone numbers if you use your computer to make phone calls.
If you're calling international or if you cannot use 1300, please call the +612 number
1300 numbers are not free to call. A call to a 1300 number from a landline within Australia will be charged at the local rate. This is often a low, untimed charge. Calls made to 1300 numbers from mobile phones will be charged to the caller at a timed rate determined by your mobile phone carrier.
You can also contact us by email or send a letter – you'll find our addresses below.
If you have a hearing or speech impairment we have a number of ways you can contact us.

Duties

Enquiry	Contact us
Transfer duty (stamp duty) Surcharge purchaser duty	1300 139 814 \| +61 2 7808 6916 Send an email
e-Conveyancing	1300 208 528 \| +61 2 7808 6953 Send an email
Electronic duties return (EDR)	1300 308 863 \| +61 2 7808 6903 Send an email
eDuties	1300 139 814 \| +61 2 7808 6916 Send an email
Insurance duty and levies	1300 139 817 \| +61 2 7808 6915 Send an email
Landholder duty	1300 139 814 \| +61 2 7808 6916 Send an email

Fines and fees

Call us from 7:00am to 7:00pm, Monday to Friday or write to us.

Fines enquiries	Contact us
Fines	1300 138 118 \| +61 2 7808 6940 myPenalty Request a review Nominate someone else Elect to go to court General enquiry: fines
Overdue fines	1300 655 805 \| +61 2 7808 6941 myEnforcement Order Dispute overdue fine General enquiry: fines

Fines: financial hardship	Contact us
Request a payment plan What to do if you can't pay your debt Ask someone to talk to us for you Hardship Review Board	Before the due date: 1300 138 118 \| +61 2 7808 6940 After the due date: 1300 655 805 \| +61 2 7808 6941 myPenalty Write to us: complete our online form

Fines: supporting vulnerable people	Contact us
Advocates and sponsors for vulnerable customers	1300 135 627 \| +61 2 7808 6953 Send an email Complete our online enquiry form
Find a work and development order (WDO) sponsor	1300 478 879 \| +61 2 7808 6995 Send an email Complete our online feedback form

Fees enquiries	Contact us
Fees	1300 655 805 \| +61 2 7808 6941 Send an email
Overdue ambulance fees	myAmbulanceFees
Fees payable to government agencies	myFees

Written enquiry	Postal address
Fines	Revenue NSW PO Box 786 Strawberry Hills NSW 2012
Overdue fines	Revenue NSW PO Box A2571 Sydney South NSW 1235
Fees	Revenue NSW GPO Box 4130 Sydney NSW 2001

Gaming and wagering

Enquiry	Contact us
Gaming and wagering	1300 139 817 \| +612 7808 6915 Gaming and wagering emails Point of consumption tax emails

Grants and schemes

Enquiry	Contact us
First Home Owner Grant scheme (FHOG)	1300 130 624 \| +61 2 7808 6913 Send an email
First Home Buyers Assistance scheme (FHBA)	1300 139 814 \| +61 2 7808 6916 Send an email
Small business grant	1300 241 869 \| +61 2 7808 6910 Send an email
Solatium	1300 303 581 \| +61 2 7808 6955 Send an email

Enquiry	Postal address
Regional relocation grant	Revenue NSW Regional relocation grant PO Box 666 Wollongong NSW 2520

Land tax

Enquiry	Contact us
Land tax Foreign buyers and land owners	1300 139 816 \| +61 2 7808 6906 Send an email
Land tax lodgement	Send an email
Postal address	Revenue NSW Land tax GPO Box 4269 Sydney NSW 2001

Levies

Enquiry	Contact us
Emergency services levy Call us from 8:30am to 4:30pm, Monday to Friday or send an email.	1300 139 817 \| +61 2 7808 6915 Send an email
Insurance duty and levies: General and life insurance Health insurance State ambulance plan	1300 139 817 \| +61 2 7808 6915 Send an email
Parking space levy	1300 139 817 \| +61 2 7808 6915 Send an email
Passenger service levy: contact us about unpaid levies. Call us from 8:30am to 4:30pm, Monday to Friday or send an email.	1300 368 710 \| +61 2 7808 6907 Send an email
Passenger service levy: contact the Point to Point Transport Commissioner for enquiries about registration, assessment and exemption. Call between 8:00am and 5:00pm, Monday to Friday.	131 727

Royalties

Enquiry	Contact us
Royalties	1300 139 817 \| +61 2 7808 6915 Send an email
Postal address	Revenue NSW Royalties GPO Box 4042 Sydney NSW 2001

Payroll tax

Enquiry	Contact us
Payroll tax	1300 139 815 \| +61 2 7808 6904 Send an email
Large business payroll tax team	Send an email
Jobs action plan	1300 139 815 \| +61 2 7808 6904 Send an email
Lodgement enforcement	1300 214 590 \| +61 2 7808 6909 Send an email
Postal address	Revenue NSW Payroll Tax GPO Box 4042 Sydney NSW 2001

Tax debt management

Enquiry	Contact us
Tax debt management and payment arrangements	Try the self service online portal 1300 368 710 \| +61 2 7808 6907 Send an email

Unclaimed money

Enquiry	Contact us
Unclaimed money	1300 366 016 \| +61 2 7808 6902 Send an email For fines related enquiries, including any refunds, call the fines and fees enquiy line on 1300 138 118.
Postal address	Revenue NSW Unclaimed money GPO Box 4042 Sydney NSW 2001

Other services

Enquiry	Contact
Business partners	Send an email
Compliance	Send an email
Income tax equivalent regime	1300 139 817 \| +61 2 7808 6915 Send an email
Media enquiries	Contact the Department of Customer Service
Objections and reviews To request a review of a fine, go to myPenalty	+61 2 7808 6900 Send an email GPO Box 4269 Sydney NSW 2001
Seminars and webinars	Send an email

General enquiries

Interstate and international callers	+61 2 7808 6900
Postal address	Revenue NSW GPO Box 4042 Sydney NSW 2001
DX mail	DX 456 Sydney

Speak to us in your language

Call 131 450 and ask the interpreter to connect you to us.

You can use this service from 8:30am to 5:00pm, Monday to Friday.

Numbers to call if you have a hearing or speech impairment

Our general number is +61 2 7808 6900

If you have a hearing or speech impairment, you can contact us through one of the options below.

Voice calls or telephone typewriter (TTY) call 133 677 then ask for +61 2 7808 6900.
Speak and listen service call 1300 555 727 then ask for +61 2 7808 6900.
SMS relay service on 0423 677 767 then type +61 2 7808 6900.
Make an internet relay call then type +61 2 7808 6900.

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About our phone numbers

Calls are charged as follows.

Our 1800 contact numbers are free to call.
Within NSW, our 1300 contact numbers are the cost of a local call made within NSW. Where available, you'll be diverted to a local number when you tap or click to call.
Calls from mobiles are charged at the rate that applies to your mobile plan from the carrier.

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