Contact us

Transfer (stamp) & Surcharge purchaser duty

Call: 1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• Transfer duty (stamp duty)
• Surcharge purchaser duty

e-Conveyancing

Call: 1300 208 528 or +61 2 7808 6953

Online: Submit an enquiry via the eDuties portal

Key pages:

• e-Conveyancing

Electronic duties return (EDR)

Call: 1300 308 863 or +61 2 7808 6903

Online: Submit an enquiry via the eDuties portal

Key pages:

• Electronic duties return (EDR)

eDuties

Call: 1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• eDuties

Insurance duty and levies

Call: 1300 139 817 or +61 2 7808 6915

Online: Send an email

Key pages:

• Insurance duty and levies

Landholder duty

Call: 1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• Landholder duty

Fines

Self-service

myPenalty where you can make a payment, request a review, nominate someone else or elect to go to court.
Or call 1300 138 118 or +61 2 7808 6940 7:00am - 7:00pm Monday to Friday.

myEnforcement where you can apply for a payment plan or lodge a dispute for an overdue fine.
Or call 1300 655 805, 1300 001 525 or +61 2 7808 6941

Fines enquiry where you can request your fines balance, request a payment plan, or provide a document.

Address: PO Box 786 Strawberry Hills NSW 2012

Fines: supporting vulnerable people

Hours of operation: 8:30am - 5:00pm Monday to Friday.

Advocates and sponsors for vulnerable customers

Call 1300 135 627 or +61 2 7808 6947

Online enquiry form

Work and development order (WDO) sponsor

Call 1300 478 879 or +61 2 7808 6995

Find a work and development order (WDO) sponsor

Fees

This includes NSW Ambulance, TAFE, icare and other government services.

Self-service

myAmbulanceFees portal make a payment for a NSW Ambulance fee or raise a fee exemption or review.

myDebts login with your MyServiceNSW account to view your fees, set up a payment plan, confirm your payment schedule or make a one off payment.

Or call 1300 655 805 or +61 2 7808 6941

Send an email

Gaming and wagering enquiries

1300 139 817 or +612 7808 6915

Online:

• Gaming and wagering - email
• Point of consumption tax - email

Key pages:

• Gaming and wagering information page

First Home Owner (New Homes) Grant (FHOG)

1300 130 624 or +61 2 7808 6913

Online: Send an email

Key pages:

• First Home Owner (New Homes) Grant (FHOG) page

First Home Buyers Assistance scheme (FHBAS)

1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• First Home Buyers Assistance scheme (FHBAS) page

Shared Equity Home Buyer Helper

1300 679 372

Online: Send an email

Key pages:

• Shared Equity Home Buyer Helper page

Regional relocation grant

In writing:

Revenue NSW
Regional relocation grant
PO Box 666
Wollongong NSW 2520

Key pages:

• Regional relocation grant

HomeBuilder

1300 753 822 or +61 2 7808 6913

Online: Send an email

Key pages:

• HomeBuilder page

Electric vehicles

1300 363 806

Online: Send an email

Key pages:

• Electric vehicles page

Land tax enquiries

Self-service: using Land Tax Online, where you can:

• Update your land tax details (lodge a return)
• Apply for an exemption
• Set up an interest-free payment plan or instalment plan for overdue land tax
• Download assessment notices
• Download payment receipts
• Opt in to email communications
• Upload documents
• Request a refund
• If you do not have a client ID and correspondence ID for Land Tax Online, learn how to request a login.

Call: 1300 139 816 or +61 2 7808 6906
Hours of operation: 8:30am – 5:00pm Monday to Friday.

Postal address: Revenue NSW Land tax GPO Box 4269 Sydney NSW 2001

Key pages:

• What is land tax?
• What is surcharge land tax?
• Pay your land tax or surcharge land tax
• Land tax investigations
• Land tax when buying and selling property
• How land tax is calculated
• Understand your assessment notice
• Send an enquiry

Emergency services levy

Hours of operation: 8:30am - 5:00pm Monday to Friday.

1300 241 869 or +61 2 4474 7533

Online: Send an email

Key pages:

• Emergency services levy

Insurance duty and levies

1300 139 817 or +61 2 7808 6915

Online:  Send an email

Key pages:

• General and life insurance
• Health insurance
• State ambulance plan

Parking space levy

Hours of operation: 8:30am - 4:30pm Monday to Friday.

1300 241 869 or +61 2 4474 7533

Online: Send an email

Key pages:

• Parking space levy

Passenger service levy - unpaid levies

Hours of operation: 8:30am - 4:30pm Monday to Friday.

1300 368 710 or +61 2 3814 0266

Online: Send an email

Passenger service levy - registration, assessment and exemption

contact the Point to Point Transport Commissioner

Hours of operation: 8:30am - 5:00pm Monday to Friday.

131 727

Key pages:

• Passenger service levy page

Royalties enquiries

1300 139 817 or +61 2 7808 6915

Online: Send an email

Postal address:

Revenue NSW
Royalties
GPO Box 4042
Sydney NSW 2001

Key pages:

• Royalties information page

Payroll tax enquiries

1300 139 815 or +61 2 7808 6904

Online: send an email

Postal address:

Revenue NSW
Payroll Tax
GPO Box 4042
Sydney NSW 2001

Key pages:

• Payroll tax

Large business payroll tax team

Online: Send an email

Key pages:

• Large business

Lodgement enforcement

1300 214 590 or +61 2 7808 6909

Online: send an email

Key pages:

• Lodgement enforcement

Property tax enquiries

Use our property tax online enquiry form to:

• advise us of updates to your personal information
• notify a change in property usage
• apply for special treatment of land
• provide additional information if you believe your assessment is incorrect.

Property tax general enquiries

Call 1300 135 195
Hours of operation: 8.30am to 5.00pm Monday to Friday

Tax debt management and payment arrangements

1300 368 710 or +61 2 3814 0266

Online Tax debt enquiry

Key pages:

• Self service online portal

Unclaimed money enquiries

Call: 1300 366 016 or +61 2 7808 6902

Online: Send an email

* For fines related enquiries, including any refunds, call the fines and fees enquiry line on 1300 138 118.

Postal address:

Revenue NSW
Unclaimed money
GPO Box 4042
Sydney NSW 2001

Key pages:

• Unclaimed money

Business partners

Online: Send an email

Compliance

Online: Compliance

Income tax equivalent regime

1300 139 817 or +61 2 7808 6915

Online: Send an email

Key pages:

• Income tax equivalent regime

Media enquiries

Contact the Department of Customer Service

Key pages:

• Media enquiries

Objections and reviews

To request a review of a fine, go to myPenalty

+61 2 7808 6900

Online: Send an email

In writing:

GPO Box 4042
Sydney NSW 2001

Submitting objections relating to Taxes and Grants:

• Objections and reviews

Interstate and international callers

+61 2 7808 6900

Postal address

Revenue NSW
GPO Box 4042
Sydney NSW 2001

Speak to us in your language

Call 131 450 and ask the interpreter to connect you to us.

You can use this service from 8:30am to 5:00pm, Monday to Friday.

Hearing or speech impairment

The National Relay Service (NRS) can help you if you’re d/Deaf or find it hard to hear or speak to hearing people on the phone. You can contact us using NRS by using one of the following options:

1. contact us through your preferred NRS call channel detailed on NRS call numbers and links, or
2. provide the NRS with our phone number +61 2 7808 6900.

• Complete our feedback form.
• Learn more about how we manage feedback.