Contact us

Transfer (stamp) & Surcharge purchaser duty

Call: 1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• Transfer duty (stamp duty)
• Surcharge purchaser duty

e-Conveyancing

Call: 1300 208 528 or +61 2 7808 6953

Online: Send an email

Key pages:

• e-Conveyancing

Electronic duties return (EDR)

Call: 1300 308 863 or +61 2 7808 6903

Online: Send an email

Key pages:

• Electronic duties return (EDR)

eDuties

Call: 1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• eDuties

Insurance duty and levies

Call: 1300 139 817 or +61 2 7808 6915

Online: Send an email

Key pages:

• Insurance duty and levies

Landholder duty

Call: 1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• Landholder duty

Fines

Hours of operation: 7:00am - 7:00pm Monday to Friday.

Call: 1300 138 118 or +61 2 7808 6940

Online general enquiry form: fines enquiry form

In writing:

Revenue NSW
PO Box 786
Strawberry Hills NSW 2012

Key pages:

• Fines information
• myPenalty
• Request a review
• Nominate someone else
• Elect to go to court

Overdue fines

Hours of operation: 7:00am - 7:00pm Monday to Friday.

Call: 1300 655 805 or +61 2 7808 6941

Online general enquiry form: overdue fines enquiry form

In writing:

Revenue NSW
PO Box A2571
Sydney South NSW 1235

Key pages:

• myEnforcement Order
• Dispute overdue fine

Fines: financial hardship

Hours of operation: 7:00am - 7:00pm Monday to Friday.

Call before the due date:
1300 138 118 or +61 2 7808 6940

Call after the due date:
1300 655 805 or +61 2 7808 6941

Online: financial hardship enquiry form

Key pages:

• myPenalty portal
• Request a payment plan
• What to do if you can't pay your debt
• Ask someone to talk to us for you
• Hardship Review Board

Fines: supporting vulnerable people

Hours of operation: 8:30am - 5:00pm Monday to Friday.

Advocates and sponsors for vulnerable customers

1300 135 627 or +61 2 7808 6947

Online:  Send an email or online enquiry form

Key pages:

• Advocates and sponsors information page

Work and development order (WDO) sponsor

1300 478 879 or +61 2 7808 6995

Online: Send an email or online feedback form

Key pages:

• Find a work and development order (WDO) sponsor

Fees

Hours of operation: 7:00am - 7:00pm Monday to Friday.

1300 655 805 or +61 2 7808 6941

Online: Send an email

In writing:
Revenue NSW
GPO Box 4130
Sydney NSW 2001

Key pages:

• Fees information page
• Overdue ambulance fees information page
• myAmbulanceFees portal
• Fees payable to government agencies information page
• myFees portal

Gaming and wagering enquiries

1300 139 817 or +612 7808 6915

Online:

• Gaming and wagering - email
• Point of consumption tax - email

Key pages:

• Gaming and wagering information page

First Home Owner Grant scheme (FHOG)

1300 130 624 or +61 2 7808 6913

Online: Send an email

Key pages:

• First Home Owner Grant scheme (FHOG) page

First Home Buyers Assistance scheme (FHBA)

1300 139 814 or +61 2 7808 6916

Online: Send an email

Key pages:

• First Home Buyers Assistance scheme (FHBA) page

Regional relocation grant

In writing:

Revenue NSW
Regional relocation grant
PO Box 666
Wollongong NSW 2520

Key pages:

• Regional relocation grant

HomeBuilder

1300 753 822 or +61 2 7808 6913

Online: Send an email

Key pages:

• HomeBuilder page

Electric vehicles

1300 363 806

Online: Send an email

Key pages:

• Electric vehicles page

Land tax enquiries

1300 139 816 or +61 2 7808 6906

Online: send an email

Postal address:

Revenue NSW
Land tax
GPO Box 4269
Sydney NSW 2001

Key pages:

• Land tax page
• Foreign buyers and land owners page
• Lodge a return
• Set up extended payment plan
• Upload supporting documents

Emergency services levy

Hours of operation: 8:30am - 5:00pm Monday to Friday.

1300 241 869 or +61 2 4474 7533

Online: Send an email

Key pages:

• Emergency services levy

Insurance duty and levies

1300 139 817 or +61 2 7808 6915

Online:  Send an email

Key pages:

• General and life insurance
• Health insurance
• State ambulance plan

Parking space levy

Hours of operation: 8:30am - 5:00pm Monday to Friday.

1300 241 869 or +61 2 4474 7533

Online: Send an email

Key pages:

• Parking space levy

Passenger service levy - unpaid levies

Hours of operation: 8:30am - 4:30pm Monday to Friday.

1300 368 710 or +61 2 3814 0266

Online: Send an email

Passenger service levy - registration, assessment and exemption

contact the Point to Point Transport Commissioner

Hours of operation: 8:30am - 5:00pm Monday to Friday.

131 727

Key pages:

• Passenger service levy page

Royalties enquiries

1300 139 817 or +61 2 7808 6915

Online: Send an email

Postal address:

Revenue NSW
Royalties
GPO Box 4042
Sydney NSW 2001

Key pages:

• Royalties information page

Payroll tax enquiries

1300 139 815 or +61 2 7808 6904

Online: send an email

Postal address:

Revenue NSW
Payroll Tax
GPO Box 4042
Sydney NSW 2001

Key pages:

• Payroll tax
• Jobs action plan

Large business payroll tax team

Online: Send an email

Key pages:

• Large business

Lodgement enforcement

1300 214 590 or +61 2 7808 6909

Online: send an email

Key pages:

• Lodgement enforcement

Tax debt management and payment arrangements

1300 368 710 or +61 2 3814 0266

Online: Send an email

Key pages:

• Self service online portal

Unclaimed money enquiries

Call: 1300 366 016 or +61 2 7808 6902

Online: Send an email

* For fines related enquiries, including any refunds, call the fines and fees enquiy line on 1300 138 118.

Postal address:

Revenue NSW
Unclaimed money
GPO Box 4042
Sydney NSW 2001

Key pages:

• Unclaimed money

Business partners

Online: Send an email

Compliance

Online: Compliance

Income tax equivalent regime

1300 139 817 or +61 2 7808 6915

Online: Send an email

Key pages:

• Income tax equivalent regime

Media enquiries

Contact the Department of Customer Service

Key pages:

• Media enquiries

Objections and reviews

To request a review of a fine, go to myPenalty

+61 2 7808 6900

Online: Send an email

In writing:

GPO Box 4042
Sydney NSW 2001

Key pages:

• Objections and reviews

Seminars and webinars

Online:  Send an email

Key pages:

• Seminars and webinars

Interstate and international callers

+61 2 7808 6900

Postal address

Revenue NSW
GPO Box 4042
Sydney NSW 2001

Speak to us in your language

Call 131 450 and ask the interpreter to connect you to us.

You can use this service from 8:30am to 5:00pm, Monday to Friday.

Hearing or speech impairment

Our general number is +61 2 7808 6900

If you have a hearing or speech impairment, you can contact us through one of the options below.

• Voice calls or telephone typewriter (TTY) call 133 677 then ask for +61 2 7808 6900.
• Speak and listen service call 1300 555 727 then ask for +61 2 7808 6900.
• SMS relay service on 0423 677 767 then type +61 2 7808 6900.
• Make an internet relay call then type +61 2 7808 6900.