Business areas
Fines and fees
Fines
Phone
Calling from a mobile? Call 02 9761 4900
Or phone 1300 138 118
7.30am - 8.00pm Monday to Friday
For international callers: +61 2 4937 9207
Online
Scheduled maintenance
The myPenalty online service will be unavailable between 7.00am and 5.00pm on Sunday, 16 December due to scheduled maintenance. We apologise for any inconvenience.
Mail
Revenue NSW
PO Box 786
Strawberry Hills NSW 2012
Overdue fines
Phone
Calling from a mobile? Call 02 9761 4901
Or phone 1300 655 805
7.30am - 8.00pm Monday to Friday
For international callers: +61 2 6354 7000
Online
Scheduled maintenance
The Customer service forms online service will be unavailable between 7.00am and 5.00pm on Sunday, 16 December due to scheduled maintenance. We apologise for any inconvenience.
Mail
Revenue NSW
PO Box A2571
Sydney South NSW 1235
Fees
Phone
Calling from a mobile? Call 02 9761 4901
Or phone 1300 655 805
7.30am - 7.00pm Monday to Friday
For international callers: +61 2 9761 4901
Email
Duties
Enquiries for conveyances, mortgages, contracts and premium property duty.
Phone
Calling from a mobile? Call 02 9685 2146
Or phone 1300 139 814*
8.30am - 5.00pm Monday to Friday
Email
Enquiries for landholder duty.
Phone
Calling from a mobile? Call 02 9685 2146
Or phone 1300 139 814*
8.30am - 5.00pm Monday to Friday
Email
Electronic duties returns (EDR)
Phone
Calling from a mobile? Call 02 9761 4930
Or phone 1300 308 863* or 1800 086 642*
8.30am - 5.00pm Monday to Friday
Email
Emergency services levy
Phone
Calling from a mobile? Call 02 9685 2145
Or phone 1300 139 817
8.30am - 4.30pm Monday to Friday
Email
First home benefits
First Home Buyers Assistance scheme (FHBA)
Phone
Calling from a mobile? Call 02 9685 2146
Or phone 1300 139 814*
8.30am - 5.00pm Monday to Friday
Email
First Home Owner Grant scheme (FHOG)
Phone
Calling from a mobile? Call 02 9685 2141
Or phone 1300 130 624*
8.30am - 5.00pm Monday to Friday
Email
Gaming and racing
Phone
Calling from a mobile? Call 02 9685 2145
Or phone 1300 139 817*
8.30am - 5.00pm Monday to Friday
Email
Insurance duty and levies
Enquiries for general insurance, life insurance, health insurance levy and state ambulance plan.
Phone
Calling from a mobile? Call 02 9685 2145
Or phone 1300 139 817*
8.30am - 5.00pm Monday to Friday
Email
Land tax
Phone
Calling from a mobile? Call 02 9761 4956
Or phone 1300 139 816*
8.30am - 5.00pm Monday to Friday
For international callers: +61 2 9761 4956
Mail
GPO Box 4269
SYDNEY NSW 2001
Email
Lodgements
Phone
Calling from a mobile? Call 02 9761 4956
Or phone 1300 139 816*
8.30am - 5.00pm Monday to Friday
Mail
GPO Box 4269
SYDNEY NSW 2001
Email
International callers only
Phone
+61 2 9761 4956
8.30am - 5.00pm (AEST) Monday to Friday
Mineral royalties
Phone
Calling from a mobile? Call 02 9685 2145
Or phone 1300 139 817*
8.30am - 5.00pm Monday to Friday
Mail
Revenue NSW
GPO Box 4042
Sydney NSW 2001
Email
Parking space levy
Phone
Calling from a mobile? Call 02 9685 2145
Or phone 1300 139 817*
Email
Passenger service levy
For general enquiries including registration, exemption and assessment enquiries.
Point to Point Transport Commissioner
Phone
131 727
8.00am - 5.00pm Monday to Friday (excluding public holidays)
Website
For specific enquiries about an unpaid levy.
Revenue NSW
Phone
Calling from a mobile? Call 02 9761 4917
Or phone 1300 368 710
8.30am - 4.30pm Monday to Friday
Email
Payroll tax
Payroll tax clients - registered before 1 July 2018
Phone
Calling from a mobile? Call 02 9685 2144
Or phone 1300 139 815*
8.30am - 5.00pm Monday to Friday
Email
New payroll tax clients - registered after 1 July 2018
Phone
02 9761 9366
8.30am - 5.00pm Monday to Friday
Email
Lodgement enforcement
Phone
Calling from a mobile? Call 02 9685 2149
Or phone 1300 214 590*
8.30am - 5.00pm Monday to Friday
Email
Jobs Action Plan
Phone
Calling from a mobile? Call 02 9685 2144
Or phone 1300 139 815*
8.30am - 5.00pm Monday to Friday
Email
Regional relocation grant
Phone
Calling from a mobile? Call 02 9761 4940
Or phone 1300 368 676*
8.30am - 5.00pm Monday to Friday
Mail
PO Box 666
WOLLONGONG NSW 2520
Email
Small business grant
Phone
Calling from a mobile? Call 02 9761 4910
Or phone 1300 241 869*
8.30am - 5.00pm Monday to Friday
Email
Tax debt management
Tax debt management and payment arrangements.
Phone
Calling from a mobile? Call 02 9761 4917
Or phone 1300 368 710*
8.30am - 5.00pm Monday to Friday
Email
Unclaimed money
Phone
Calling from a mobile? Call 02 9685 2142
Or phone 1300 366 016*
8.30am - 5.00pm Monday to Friday
Mail
Revenue NSW
GPO Box 4042
Sydney NSW 2001
Email
Other services
Compliance
Phone
Calling from a mobile? Call 02 9761 4963
Or phone 1800 806 592*
8.30am - 5.00pm Monday to Friday
Email
Objections and reviews
Phone
02 9689 6200
8.30am - 5.00pm Monday to Friday
Mail
GPO Box 4269
SYDNEY NSW 2001
Email
Note: This service is not for fines. You can request a review online.
Seminars and webinars
Phone
02 9689 8446
8.30am - 5.00pm Monday to Friday
Email
General
Phone
+61 2 9689 6200 - Interstate and international clients
8.30am - 5.00pm Monday to Friday
Mail
Revenue NSW
GPO Box 4042
Sydney NSW 2001
DX Mail
DX 456 Sydney
Note: *Our 1800 contact numbers are free to call. Within NSW, our 1300 contact numbers are the cost of a local call within NSW. Calls from mobiles are charged at the rate that applies to their mobile plan from the carrier. Interstate clients please call 02 9689 6200. Overseas clients please call +61 2 9689 6200.
Last updated: 29 November 2018
