We process payments for more than 250 organisations.
We offer a range of options for you make a payment.
We recover debts on behalf of NSW government agencies.
Missed the due date? Here's what you need to do.
Here's how to ask for a review of your penalty.
Request a photo of a driving offence.
If you're not responsible for a penalty, here's what to do.
How to ask for your matter to be decided in court.
You can give someone permission to act on your behalf.
Find out what financial hardship options we have.
Providing support to people who need help with a debt.
We recognise the impact COVID-19 has on our customers and community. If you have been affected, help is available.
Some of the assistance we're providing customers includes:
Read more about hardship, or call 1300 138 118.
If you have received a fine for breaching a NSW COVID-19 restriction and want to know your options about your fine, call 02 7808 6934.
We provide a processing service for over 250 organisations that issue penalty notices in NSW.
We process fines and fees for local councils, NSW Police Force, Sydney Trains, hospitals, universities, and various statutory boards and trusts.
We collect ambulance fees for the Ambulance Service of NSW and other government agencies.
We issue penalties directly for camera-detected offences, such as speeding, driving through a red light, and driving in a bus lane.
We also investigate, issue notices and prosecute anyone lodging false nominations, or failing to nominate drivers for demerit point offences.
If you don’t pay a fine or fee in full by the due date, or arrange to pay the debt, we'll commence recovery action.
If you don’t believe you committed the offence, nominate another person.
You can also request a review of your fine, including an overdue fine.
Read more about our process for recovering fines.
If you’ve been issued a fine in NSW, or you must pay a fee, this is where you’ll find the information you need, including:
See the menu at the top of this page for more options.
If you have a question about fines or fees, contact us.
Sign up and create a MyServiceNSW account to access government services quickly, securely and simply. You can pay a fine, renew your licence, check demerit points and more. Download the Service NSW app on the App store or Google Play.