We recognise the impact COVID-19 has on our customers and community. If you have been affected, help is available.
Some of the assistance we're providing customers includes:
Read more about hardship, or call 1300 138 118.
If you have received a fine for breaching a NSW COVID-19 restriction and want to know your options about your fine, call 02 7808 6934.
We provide a processing service for over 250 organisations that issue penalty notices in NSW.
We process fines and fees for local councils, NSW Police Force, Sydney Trains, hospitals, universities, and various statutory boards and trusts.
We issue penalties directly for camera-detected offences, such as speeding, driving through a red light, and driving in a bus lane.
If you don’t pay a fine or fee in full by the due date, or arrange to pay the debt, we'll commence recovery action.
If you don’t believe you committed the offence, nominate another person.
You can also request a review of your fine, including an overdue fine.
Read more about our process for recovering fines.
If you’ve been issued a fine in NSW, or you must pay a fee, this is where you’ll find the information you need, including:
See the menu at the top of this page for more options.
If you have a question about fines or fees, contact us.