We collect funds under the Emergency Services Levy Act 2017 from from local councils, insurance companies and foreign insured policy holders to support the work of emergency services in NSW. Previously, these funds were collected by the Office of Emergency Management.
- Local councils: we collect payments that account for 11.7 per cent of the costs of fire and emergency services in NSW.
- Insurers of property in NSW: we collect the levy that is paid as part of insurance premiums.
What you need to do
Councils and insurers
You must pay the levy by the due date.
||Contact us within 30 days of becoming entitled to receive premiums for property in NSW.
All insurers (includes foreign insurers and foreign insured policy holders)
You must lodge a return with us by 30 September each year, showing the premium/s paid and emergency services levy collected in the previous financial year. Contact us if you need more information.
Our secure online payment portals allow councils and insurers to:
- pay the levy
- update contact and account information
- update payment details.
Council emergency services levy
Insurer emergency services levy
Contact us if you are experiencing difficulty logging into or using the system.
If you fail to pay the full amount by the due date as required by our online payment terms and conditions, you will be charged interest and collection activity will commence .
NSW Government legislation requires councils to pay an annual council contribution. We will issue both an assessment and an instalment notice quarterly to assist payment.
The amount of the contribution is set by each emergency service and enquiries should be directed to the relevant organisation.
All insurers, including foreign insurers and all who hold a policy with a foreign insurer must lodge a return with us by 30 September each year, showing the premium/s paid in the previous financial year.
Insurers that are not regulated by APRA and are not registered in Australia are considered to be a foreign insurer.
- If you have an insurance policy with a foreign insurer for a property in NSW your insurer is deemed a foreign insurer and you are a foreign insured person.
- If you are insured with a foreign insurer and your insurer does not pay the Emergency Services Levy portion of your premium to us, we have the power to collect it directly from you. In this case, you would need to contact your insurer to seek a refund.
For any questions about the levy amount applied to an insurance premium, contact your insurer.
Property in NSW
Property in NSW may include:
- any insurance of property including consequential loss
- house owners and householders, however designated (buildings or contents or both)
- personal combined on personal jewellery and clothing, personal effects and works of art
- motor vehicle and motor cycle
- marine and baggage – any insurance confined to maritime perils or confined to risks involving transportation on land or in the air, including storage incidental to transportation by sea, land or air, but not including static risks (all movements of goods and/or stock and/or material associated with processing or storage operations at any situation):
- combined fire and hail on growing crops