We collect funds under the Emergency Services Levy Act 2017 from local councils, insurance companies and foreign insured policy holders, to support the work of emergency services in NSW. Previously, these funds were collected by the Office of Emergency Management.
From local councils, we collect payments that account for 11.7 per cent of the costs of fire and emergency services in NSW.
From insurers of property in NSW, we collect the levy that is paid as part of insurance premiums.
There have been recent changes to the emergency services levy (ESL). For more information download the ESL fact sheet.
|Councils and insurers||You must pay the levy by the due date.|
|New insurers||Contact us within 30 days of becoming entitled to receive premiums for property in NSW.|
|All insurers (includes foreign insurers and foreign insured policy holders)||You must lodge a return with us by 30 September each year, showing the premium/s paid and emergency services levy collected in the previous financial year. Contact us if you need more information.|
Our secure online payment portals allow councils and insurers to:
Contact us if you're having difficulty logging in to or using the system.
Councils must pay an annual council contribution. We issue an assessment and an instalment notice quarterly.
The amount of the contribution is set by each emergency service, and enquiries should be directed to the relevant organisation:
All insurers, including foreign insurers and all those who hold a policy with a foreign insurer, must lodge a return by 30 September each year, showing the premiums paid in the previous financial year.
Insurers that aren't regulated by APRA and aren't registered in Australia are considered to be foreign insurers.
If you have an insurance policy with a foreign insurer for a property in NSW, your insurer is deemed a foreign insurer and you're a foreign insured person.
If you're insured with a foreign insurer and they don't pay the emergency services levy portion of your premium to us, we'll collect it from you. You'd need to contact your insurer to seek a refund.
For information about the levy applied to your insurance premium, contact your insurer.
Property in NSW includes: