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Complex duties applications must be assessed by Revenue NSW. Learn how solicitors, conveyancers and accountants lodge these applications online using eDuties.
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eDuties is an online service provided by Revenue NSW. It helps property professionals (solicitors, conveyancers and accountants) lodge complex or high-value duty transactions that cannot be processed in Electronic Duties Returns (EDR).
Use EDR to process common duties transactions electronically.
Benefits of eDuties
Faster turnaround: Upload applications instantly and track progress in real time.
Secure handling: Safely transmit and store sensitive information.
Convenience: Mark requests as urgent and allow multiple contacts per registration.
Integrated support: Access training materials and user guides directly in the portal. Select the Resources tab on the eDuties homepage to access.
What you can do on eDuties
With eDuties you can:
lodge duties applications for a wide range of transfer duty, surcharge purchaser duty and landholder duty transactions
The other application type is used to apply for an assessment of duty that cannot be processed in EDR or lodged against other application types available on eDuties.
If you incorrectly lodge an application under other, your application will not be accepted, and you will need to submit a new application under the correct application type.
Lodging an application
In the eDuties portal you can select the application type:
from the drop-down menu
by using key words to search for the relevant application type, or
search by sections of the Duties Act 1997.
Specific evidentiary requirements are listed in the eDuties application based on the application type selected. The relevant documents must be uploaded in the corresponding fields.
After we assess your application, you will receive a Duties Notice of Assessment showing the amount owed.
Please ensure that the amount owed is paid by the due date.
Processing times
To help meet your deadlines, we recommend lodging your application as early as possible.
When you submit your application, a popup will display the expected assessment timeframe.
If you are anticipating a short or simultaneous exchange and settlement period, please contact the Duties team as early as possible so the team can help facilitate your urgent request.
How to avoid processing delays
To avoid assessment delays, make sure your application:
is submitted in eDuties using the correct application type, and
includes all the information required for your transaction, such as:
the document that is liable for duty (e.g. contract, transfer or trust deed)
any Revenue NSW form required for your transaction (fully completed and declared)
This function may be used where your eDuties lodgement has become urgent due to circumstances outside your control.
To request an urgent review, follow these steps:
Select the Submitted applications tab.
Select the hyperlink with the relevant DT number.
On the new page, select the Urgent Request in the top right-hand corner.
Follow the prompts to submit your request.
We will consider the request and advise you by email of our decision.
Requisitions
If we do not have all the required information, we will send you a requisition letter to let you know your application is delayed and what you need to provide.
You will have 10 business days to provide the requested information.
If you do not contact us or supply the information by the due date:
we will close your application, and
you must submit a new application if you still need an assessment of duty.
Request an extension of time
To request an extension of time to reply to a requisition follow these steps:
Select the Submitted Applications tab.
Select the hyperlink with the relevant DT number.
On the new page, select the Resubmit button in the top right-hand side.
Select Yes to the question Would you like to request for extension?
Enter all relevant details.
A pop-up message will display to advise your request has been submitted.
You will be advised of our decision via eDuties.
Submitting additional information
After you have submitted your application, you may be able to upload additional documents.
This feature is only available when the status of your application is Not Accepted or Requisition status.
To upload additional documents, follow these steps:
Select the Submitted Applications tab.
Select the hyperlink with the relevant DT number.
On the new page select Submit Additional Information (located under Supporting Information). If you cannot see Submit Additional Information you will not be able to upload any documents.
Select View+.
Select the Upload button to upload the documents from your device.
Submit questions about eDuties applications and EDR transactions via the eDuties portal. Revenue NSW no longer responds to emails about eDuties applications.
For general enquiries call the Duties team on 1300 139 814 or +61 2 7808 6903 if you are overseas. Staff are available Monday to Friday, 8.30am to 5.00pm AEST (excluding public holidays).
