eConveyancing guide

4. Error codes and rectification

The instructions below detail the various error codes and steps required to rectify the specific error.

E100: No record of Revenue NSW DAN

The Duties Assessment Number (DAN) entered in the ELNO workspace is not correct.

  1. Confirm the DAN on your Duties Notice of Assessment.
  2. Enter the correct DAN in the ELNO workspace.
  3. Select ‘Verify duty’.
  4. A duties verification will occur.
E101: DAN matches invalid document type

The Duties Assessment Number (DAN) entered in the ELNO workspace relates to a document type which is not acceptable for processing electronically via an ELNO.

  1. Check the DAN on your Duties Notice of Assessment. Ensure the number and format are correct (e.g. 1234567–001).
  2. Enter the correct DAN in the ELNO workspace.
  3. Select ‘Verify duty’.
  4. A duties verification will occur
E103: Cancelled transaction

The Duties Assessment Number (DAN) relates to a cancelled transaction.

  1. Check the following:
    • The DAN has been entered correctly in the ELNO workspace (e.g. the format should be 1234567-001).
    • The Duties Notice of Assessment is the correct and current assessment.
  2. If incorrect, enter the correct DAN in the ELNO workspace.
  3. Select ‘Verify duty’.
  4. A duties verification will occur.
E108: Land details don’t match

Check the land details entered in the ELNO workspace and on the Duties Notice of Assessment.

If there is an error in the ELNO workspace:

  1. Correct the error.
  2. Select ‘Verify duty’.
  3. A duties verification will occur.

If there is an error on the Duties Notice of Assessment, you will need to send a rectification of error request through eDuties. To do this:

  1. Select the application type: Rectification of error (inc. duties verification error resolution) request.
  2. Upload the required supporting documentation listed in the application.
  3. We will notify you when the land details are updated.
  4. In the ELNO workspace, select ‘Verify duty’.
  5. A duties verification will occur.

If a land detail has been omitted from the Duties assessment, the assessment must be cancelled and re-processed:

E112: Consideration value doesn’t match

Check the consideration in the ELNO workspace and on the Duties Notice of Assessment.

If there is an error in the ELNO workspace:

  1. Correct the error.
  2. Select ‘Verify duty’.
  3. A duties verification will occur.

If the incorrect consideration has been entered in the Duties assessment, the assessment must be cancelled:

E113: Number of transferees does not match

Check the number of transferees is entered correctly in the ELNO workspace and are the same as on the Duties Notice of Assessment.

If there is an error in the ELNO workspace:

  1. Correct the error.
  2. Select ‘Verify duty’.
  3. A duties verification will occur.

If a transferee has been omitted from the Duties Notice of Assessment, the assessment must be cancelled:

E114: Transferees and liable parties don’t match

Check the transferee's details are entered correctly in the ELNO workspace and that the liable party names are correct on the Duties Notice of Assessment.

If there is an error in the ELNO workspace:

  1. Correct the error.
  2. Select ‘Verify duty’.
  3. A duties verification will occur.

If there is an error on the Duties Notice of Assessment, send a rectification of error request through eDuties. To do this:

  1. Select the application type: Rectification of error (inc. duties verification error resolution) request.
  2. Upload the required supporting documentation listed in the application.
  3. We will notify you when the party names are updated.
  4. In the ELNO workspace, select ‘Verify duty’.
  5. A duties verification will occur.

If a transferee has been omitted from the Duties Notice of Assessment, the assessment must be cancelled:

E140: Transaction not processed

The DAN relates to a transaction that’s not yet processed.

  • Check the DAN has been entered correctly in the ELNO workspace (e.g. the format should be 1234567-001).
  • Contact Revenue NSW if you need more information.

Information messages

Here’s what you need to do if you receive the following information messages:

I100: Disbursement linked to another transfer

The duty payable for this assessment will be made through an electronic settlements fund transfer from an associated ELNO workspace.

I102: Related Revenue NSW DAN is unpaid

The Duties assessment for this matter has been created on multiple Duties Assessment Numbers (DAN’s). The duty payable for both this DAN and the related DAN’s should be included as part of your electronic disbursement.

To proceed, create a third-party disbursement for the associated DAN in the ELNO workspace or pay this amount to us directly, prior to settlement.