News and media releases

Operating hours this Easter long weekend

16 April 2019

Don’t get stuck over the long weekend. Contact us now if you have something due between
19 April and 22 April.


We completed our routine maintenance ahead of schedule. Our online services are now available from 9 pm on Sunday, 21 April.

Online services and payments

We’re performing routine maintenance to make sure our systems are working properly.

Not available7:00am on Saturday, 20 April until 7:00pm Monday, 22 April
Services affectedMost of our online services will be unavailable during this time.

You can still make payments while we undergo maintenance of our online services using the following links:

  • Fines
  • Taxes, duties, levies and royalties
  • Ambulance fees: call 8083 9669 to process your payment

Make sure you have your reference number ready.

Special requirementsLifting of sanctions is not available during this time. Call us on Tuesday 23 April, for further assistance

Contact centre

Reduced hoursThursday 18 April: open 7:30am – 5:30pm
ClosedFriday 19 April until Monday 22 April
Thursday 25 April
Services affectedDuties
Fines, overdue fines
Unclaimed money

All services available: 23 April

  • The contact centre and all online services will be back on Tuesday, 23 April.
  • You can call us from 7:30am until 8:00pm.
  • Our contact centre will be closed on Anzac Day, Thursday 25 April however our online services will be available.