News and media releases

COVID-19 (coronavirus) and fines and fees

29 April 2020

We recognise the impact COVID-19 has on our customers and community. If you have been affected, help is available.

Some of the assistance we're providing customers includes:

  • extending payment timeframes and setting-up part payments
  • assisting Centrelink customers
  • reprioritising our staff, to support shifting priorities with customers.

For more information, see fines and fees.