Customer contact centre

Due to higher than usual demand this week, our Contact Centre will be operating for fines enquiries only this Saturday, 26 May from 9.30am to 4.00pm. For fines enquiries phone: 1300 138 118. For overdue fines phone: 1300 655 805. For any other enquiries please call during normal business hours (Monday to Friday).

Quick payment

Quick Payment

Scam alert
Scam emails pretending to be from Revenue NSW are targeting citizens. The emails feature a fake penalty notice, with an attachment that says it is an ‘annulment application’. Do not open the link. You could potentially corrupt and infect your computer with a virus. More details.

Act now to avoid extra costs.

Note: A 0.4 per cent card payment fee is automatically applied to all payments made with a credit card. All credit card payments are made through a secure Westpac link. We accept payments up to $50,000.

Contact us if you need a copy of your fine or fee.

To make a quick payment on your fine or fee, choose from the following options:

By phone

Phone1300 130 112 (international clients can call +61 2 9087 7917)

We accept Mastercard or Visa. Your payment reference number is:

  • the penalty notice number shown at the top of your Penalty Notice or Penalty Reminder Notice, or
  • the reference number shown in the 'how to pay' section.

To ensure your payment is processed overnight you must pay before 6.00pm Monday to Friday.


BPAYContact your bank or financial institution to make a payment using BPAY.

You need the following information:

  • biller code (36848 for penalty notices or biller code 198788 for overdue fines)
  • your payment reference number - if you can't locate the payment reference number on your notice, log in to myPenalty or contact us on 1300 138 118 for penalty notices and 1300 655 805 for overdue fines.

We no longer accept credit card payments through BPAY. If you wish to pay by credit card, call 1300 130 112 (international clients call +61 2 9087 7951) or use our online services.

You can only make BPAY payments from overseas if the payment is made via an Australian financial institution who participates in the BPAY Scheme.

To ensure your payment is processed overnight you must pay before 3.30pm Monday to Friday. After this time the transaction can take 2 working days to process. When we receive your BPAY payment is dependent on your financial institution or bank.

Note: We recently changed our name to Revenue NSW. If you have recurring/automated BPay arrangements set up with the Office of State Revenue/SDRO, payments may have been rejected due to an unsynchronised Biller name. Please re enter the same BPay code to update your settings with Revenue NSW. Our Biller code remains the same.

Other payment options

For more payment options, choose the type of fine or fee you received:


Note: If you want to pay your Unpaid Ambulance Fee Notice, please log in to:

Last updated: 23 May 2018