If you have unclaimed money to send to us, follow this step-by-step guide and use our online tools and instructions to help you complete the process.
To send us unclaimed money, you must first create a ‘return file’ in .csv or .txt format, with all the relevant information.
You’re required to keep a record of the unclaimed money return for six years, to help us verify a request from the account holder if they make a claim on the money.
If this is your first lodgement, you'll need to register to send us unclaimed money.
When your return file is ready and you’re registered, you can to lodge the unclaimed money.
When you’ve submitted your return file, we’ll send you written confirmation of lodgement.
The return must list all items of unclaimed money and include details as required in the Return Specifications.
This includes the following information for each item of unclaimed money
The information in the return must be accurate and sufficiently complete for the details to be published and claimants identified.
Penalty and interest may apply if you fail to lodge your return on time.
|Type of unclaimed money||Date||Legislation|
|Money held for at least 6 years on 30 June||31 October||Unclaimed Money Act 1995|
|Money held for at least 2 years on 30 June||1 January||Property, Stock and Business Agents Act 2002|
|Money held for any length of time in a trust account of a legal firm||Anytime||Legal Profession Act|
|NSW public sector superannuation benefits held up to 30 June of the same year||1 November||Superannuation Benefits |
(No minimum amount)
You may need to lodge two returns a year.
|NSW public sector superannuation benefits held up to 31 December of the previous year||1 May|
If you have unclaimed money that you need to send to us earlier than the legislated time, you must send an email addressed to the Chief Commissioner with your request.
Your request must include