Frequent questions

Where do I find my Correspondence ID?

You will find your Correspondence ID on the top right hand corner of your Annual Return letter. If you are unable to locate your Correspondence ID, call us.

Am I liable for parking space levy if I let someone else use the parking space?

Yes. If you allow someone else to use the space, you are still liable for the levy regardless of whether the space is producing income or not.

I own a residential strata space, am I liable?

Yes, however there is an exemption for owners where the car space is used by the owner or tenant and they reside in the same or adjoining building.

I run a small business in the Category 2 district and I use the car space for customer parking, am I liable?

Yes, however it may be an exempt parking space whilst it is set aside exclusively for the parking of motor vehicles by customers of a retail shop.

Please refer to Schedule 1 of the Retail Lease Act 1994 to find out if your business falls within the retail shop businesses entitled to the exemption.

If I sell my parking space, when does my liability cease?

The owner of premises on 1 July each year on which there is (or was at any time during the previous financial year) a liable parking space, remains liable for the payment of the levy. Liable owners must continue payments up to 30 June even if the car space/s is/are sold prior to 30 June.

Do I get a refund if I claim an exemption after I sold my car space(s)?

No, you will not be able to get a refund if you sell your car space(s). Adjustment on Parking Space Levy is a matter for the parties to discuss on settlement.

I have purchased a car space, what do I need to do?

If you purchase a car space during the year, your liability begins on 1 July after the sale. You should register as soon as you become the owner of the liable parking space and you are required to submit an annual return.

What period does the Annual Return cover?

The Annual Return for July on which the assessment is based will show the number of spaces existing as at 1st July. The levy is then calculated on how these spaces were used during the previous financial year.

For example, the levy for the period 01/07/2018 - 30/06/2019 is based on the usage of the car spaces in existence in the period 01/07/2017 - 30/06/2018.

Last updated: 2 July 2018