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Learn how to use the Duties Information Exchange Portal to upload documents requested by Revenue NSW about an investigation into a dutiable transaction.
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Revenue NSW uses duties compliance investigations to ensure we receive the correct amount of revenue from dutiable transactions in New South Wales.
We may investigate compliance issues over the past 5 years.
To carry out our investigations, we may request information from third-party businesses and organisations.
A new Duties Information Exchange Portal password email will be sent to your address. Select the link in the email.
On the Change your password page:
enter your new password
confirm your new password, and
select the Change password button.
When your new password is created, you will be logged into the portal.
2
Access your Request for Information notice
On the portal homepage, select the number link under Request number.
On the request for information, select View.
Select the Request for Information.pdf link (the notice will display in a new window in your browser).
We recommend downloading and saving a copy of the notice for your records. After you upload documents, you will not be able to view or download the notice.
3
Read the request
Carefully read the notice to understand the:
due date you need to submit the documents
documents you must upload, and
the name and contact details of the Revenue NSW case officer assigned to the request.
If you cannot respond to the RFI by the due date, contact your case officer to request an extension of time.
4
Upload requested documents
On the portal homepage, select the number link under Request number.
On the request for information page, select View.
Under Required documents select View+.
Select the Upload Files button to upload documents from your device. You may also drag and drop the file.
You may add comments about a document in the Comments column.
When all documents are uploaded select the red Submit button.
A green Case submitted message will appear to confirm we have received your documents.
If you cannot provide all the documents listed in Attachment B, include a document telling us the date when you will be able to upload.
What happens next
The Revenue NSW case officer assigned to your request will:
review the information you provided, and
contact you if more information is needed, outlining when it is due.
When the investigation is complete, we will send you a notification via the portal to advise you of the outcome.
Penalties
If you do not respond
Failure to comply with a section 72 notice may constitute an offence under section 72(8) of the TAA 1996. The maximum penalty is:
250 penalty points ($27,500) for an individual, or
1,250 penalty points ($137,500) for a corporation.
Failure to comply with a section 36 notice may constitute an offence under sections 36(3) and (4) of the FHOGSEA 2000. The maximum penalty is 100 penalty points ($11,000).
provide information that is false or misleading, or
deliberately avoid our requests for information.
Privacy collection notice
We will take reasonable security measures to protect personal information from loss, unauthorised access, use, modification or disclosure, or other misuse.
We will ensure personal information is stored securely, not kept longer than necessary, and disposed of appropriately. Read our privacy policy for more details.
If you have received a request for information, please contact the Revenue NSW case officer named in your notice.
For general enquiries call the duties team on 1300 139 814 or +61 2 7808 6916 if you are overseas. Staff are available Monday to Friday, 8.30am to 5.00pm AEST (excluding public holidays).
