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Directions for using Electronic Duties Returns

Close your Electronic Duties Returns account

If you no longer use Electronic Duties Returns, the EDR Approval Holder must cancel their account and return any Revenue NSW accountable stamps issued to them.

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Electronic Duties Returns (EDR) is an online service offered by Revenue NSW to approved solicitors, conveyancers and accountants.

When registered for EDR you can:

  • electronically assess a range of duties transactions for clients, and
  • pay duty electronically on behalf of clients.

When an EDR account must be closed

An EDR account must be closed when the Approval Holder:

  • retires or ceases to be a solicitor, conveyancer or accountant
  • sells the business to another entity
  • no longer meets the conditions for EDR approval
  • dies or is incapable of performing their professional role, or
  • no longer needs access to EDR.

If you are also registered for eDuties but only want to close your EDR account contact the EDR Registration team.

What you need to provide

Make sure you have:

  • your EDR client ID
  • your EDR client name (registered name / business name)
  • a reason for wanting to close your EDR account
  • your future contact details, and
  • details about any Revenue NSW accountable stamps that were issued to you, including an impression.

How to close your EDR account

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Step 1 – Complete form

Download and complete the close your EDR account form (PDF, 591.68 KB).

The Approval Holder must agree to:

  • keep records for 5 years from the date of an assessment and provide them to Revenue NSW if requested, and
  • inform Revenue NSW of any changes to their contact details for up to 5 years after their account has closed.

The form must be signed by the Approval Holder.

If the Approval Holder is deceased or incapacitated, an EDR registered staff or primary contact in the business may sign the form.

You may need to provide a death certificate or statutory declaration for the Approval Holder.

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Step 2 – Submit form

Email the completed and signed form to edr.registration@revenue.nsw.gov.au.

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Step 3 – Return accountable stamps

If you were issued accountable stamps by Revenue NSW, you need to return them to:

Revenue NSW

GPO Box 4042

Sydney NSW 2001

If you have lost the accountable stamps, please explain how and when they were lost in the form.

What happens next

The EDR Approval Holder will receive a written notification of their account closure within 10 business days.

Transferring an EDR account

Revenue NSW has the discretion to transfer an EDR approval to another person in the business.

The new person must meet the requirements of an EDR Approval Holder. They must be:

  • a principal solicitor, practising accountant, or a licenced conveyancer, and
  • the principal or director of the business
  • a partner of the business
  • an authorised signatory, or
  • an office bearer who can legally sign on behalf of the company.

Revenue NSW will only transfer the EDR approval in certain situations. The new person:

  • must agree to take on the responsibilities of the existing Approval Holder, and
  • complete an online training course.

If your account is closed due to the business being sold, the new owners will need to register for EDR.

In the registration form they must disclose the existence of the previous registration in their answer to Question 1 of the probity questionnaire.

Contact the EDR Registration team for more details about transferring your EDR account.

Record-keeping requirements

After your account is closed, you must retain records of an assessment for 5 years. You must retain:

  • the original instrument or a copy
  • any other documents or records used in relation to the assessment
  • the Duties Notice of Assessment, and
  • Duties Statement.

For audit purposes, we will accept electronic records.

The records must be:

Privacy collection notice

Revenue NSW collects your personal information to be able to close your EDR account.

We will only share this information where required or permitted by law.

You are not required by law to give us this information, but if you do not, we may not be able to close your EDR account.

Read our privacy policy for more details about how we protect the privacy of your personal information.

Related information

Contact us

Call the EDR Registration team on 1300 308 863 or +61 2 7808 6903 if you are overseas. Staff are available Monday to Friday, 8.30am to 5.00pm AEST (excluding public holidays).

You can also email edr.registration@revenue.nsw.gov.au. You will receive a response within 2 business days.

Contact your CSP if you have system-related questions.

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