COVID-19 audits have started

16 November 2021

Audits of the 2021 Job Saver payments, COVID-19 Business grants, Micro-business grants, Accommodation Support grant & Commercial Landlord Hardship Fund have started.

Revenue NSW is conducting these audits on behalf of the NSW Government.

Under the Terms and Conditions of applying for these payments and grants, applicants agreed they may be subject to an audit, and would participate in the process if requested.

The process

We will use external agency information to data match against details provided by applicants for each of the grants to identify customers who may not have met the eligibility requirements.

If your application is selected to undergo a review, you will first be contacted by phone and told that the review is being done. You will then receive written confirmation from us, including our contact details and next steps.

You will be kept up to date on the review’s progress. You may be asked to supply further documents to support your eligibility.

We will contact you when the review is completed and tell you the outcome, as well as explain the reasons for that decision. The outcome could be 'no further action', or that we believe there has been an under or over payment.

If we believe there was an over payment, we will provide you with another opportunity to demonstrate eligibility for the money you received. We will also explain the process to recover any over payment.

If there was an under payment, we will organise for the funds to be credited to your nominated bank account.

Contact us

If you believe someone has received a payment that they shouldn’t have, you can tell us anonymously by calling 1800 221 555.

If you believe you have received a payment you shouldn't have, you can make a voluntary disclosure now by emailing [email protected].