You can request a review if:
If you've not paid the fine, you must make the request by the due date on the penalty reminder notice.
If you’ve already paid the fine you must contact us within 60 days from the date the penalty notice was issued.
Contact us if you’re not sure of the deadline.
To request a review of your fine visit myPenalty, our secure online service. To login, you'll need to enter the penalty or infringement notice number and the date of the offence.
To use these services, you must be the person named on the notice and you'll need to provide some proof of identification, such as your address, date of birth or driver's licence number.
We try to find the most appropriate outcome for you according to the Caution Guidelines and Internal Review Guidelines.
You can track the progress of your claim online at myPenalty.
Once we’ve reviewed your application, we’ll write to you with one of three possible outcomes.
If you disagree with the findings of our review, you have the right to go to court.
If you ask for a review and include a request to go to court, we'll conduct a review and only list your matter for court if the outcome is unsuccessful.
You must notify Transport for NSW within 14 days of changing your address.
Failure to update your address could result in your penalty being sent to the wrong address. If this happens, you could miss the deadline and we may apply additional costs and commence debt recovery action.