We process payments for more than 250 organisations.
We offer a range of options for you make a payment.
We recover debts on behalf of NSW government agencies.
Missed the due date? Here's what you need to do.
Here's how to ask for a review of your penalty.
Request a photo of a driving offence.
If you're not responsible for a penalty, here's what to do.
How to ask for your matter to be decided in court.
You can give someone permission to act on your behalf.
Find out what financial hardship options we have.
Providing support to people who need help with a debt.
You can request a review if:
If you've not paid the fine, you should try to make the request by the due date on the penalty reminder notice.
If you’ve already paid the fine you must contact us within 60 days from the date the penalty notice was issued.
To request a review of your fine visit myPenalty, our secure online service. To login, you'll need to enter the penalty or infringement notice number and the date of the offence.
If you've lost your notice, contact us or complete the enquiry form.
To use these services, you must be the person named on the notice and you'll need to provide some proof of identification, such as your address, date of birth or driver's licence number.
Read more about the documents we’ll accept as supporting evidence in our Review Guidelines PDF, 301.3 KB and Review Assist PDF, 423.23 KB.
We try to find the most appropriate outcome for you according to the Caution Guidelines and Internal Review Guidelines.
Do you know the options available to fix your fine? (please note this is not a Revenue NSW website. We do not guarantee that any information on the NSW Fine Fixer is current or accurate).
You can track the progress of your claim online at myPenalty.
Once we’ve reviewed your application, we’ll write to you with one of three possible outcomes.
If you disagree with the findings of our review, you have the right to go to court.
If you ask for a review and include a request to go to court, we'll conduct a review and only list your matter for court if the outcome is unsuccessful.
You must notify Transport for NSW within 14 days of changing your address.
Failure to update your address could result in your penalty being sent to the wrong address. If this happens, you could miss the deadline and we may apply additional costs and commence debt recovery action.
Sign up and create a MyServiceNSW account to access government services quickly, securely and simply. You can pay a fine, renew your licence, check demerit points and more. Download the Service NSW app on the App store or Google Play.