We process payments for more than 250 organisations.
We offer a range of options for you make a payment.
We recover debts on behalf of NSW government agencies.
Missed the due date? Here's what you need to do.
Here's how to ask for a review of your penalty.
Request a photo of a driving offence.
If you're not responsible for a penalty, here's what to do.
How to ask for your matter to be decided in court.
You can give someone permission to act on your behalf.
Find out what financial hardship options we have.
Providing support to people who need help with a debt.
Once we’ve received your request to go to court, we will send the following documents to you.
Court Attendance Notice (CAN) | The CAN tells you the place, time and date of the hearing which will be at the court closest to where the offence was committed. If this is not convenient, you can apply to the selected court to have the hearing moved to another court location. Visit the Local Courts website for a list of locations. |
Written Notice of Pleading | You will be asked to plead either ‘guilty’ or ‘not guilty’. You can complete and send this notice to the court before your hearing or you can enter your plea at the hearing. If you’re not sure what to do, we suggest you seek legal advice. |
If you choose to plead not guilty, you will be given an additional hearing date.
More information about the court process can be found on the Department of Communities and Justice website.
Once a Court Attendance Notice (CAN) has been issued, this replaces your penalty notice and you can't stop the court process.
The court will decide your case in one of three ways.
Guilty | You will need to pay a penalty, which the court will set. You will have to pay court costs and may also have to pay the prosecutors’ professional costs. You will lose any applicable demerit points. |
Guilty, no conviction recorded | The court may find you guilty but not make you pay a fine. You will have to pay court costs and may also have to pay the prosecutors’ professional costs. The offence will appear on your driving record but you won’t lose any applicable demerit points. |
Not guilty | You won’t need to pay a fine or lose demerit points, nor will you have to pay costs. |
It can take up to six weeks to assess your application to go to court. We’ll let you know the outcome in writing.
If your application to go to court is successful, we'll take the following steps.
Apply for a court date | If the review shows there is no reason to cancel the penalty, we’ll ask the court to set a date and contact you in writing with the details. |
Refund money to you | If you’ve already paid a fine, we'll refund the money to you and/or reverse any demerit points applied to your driver licence. |
Go to court | If you’re successful you won’t have to pay a fine or other costs. If you’re unsuccessful, the court will tell you what you owe, how to pay and your appeal options. |