If you receive treatment and/or transport from NSW Ambulance, you will be required to pay a fee for this service unless you are exempt from payment. Ambulance fees are based on a call out charge plus a per kilometre charge.
When you receive an invoice from NSW Ambulance you must:
If you do not pay the invoice from NSW Ambulance by the due date, we will issue an overdue notice and collect payment on their behalf.
You can go to myAmbulanceFees to
Before you start, you will need a copy of your notice. Only the person named on the Fee Notice, or an authorised representative of the organisation named, should access this information.
Contact your bank or financial institution to make a payment from your savings or transaction account by BPAY.
You'll need the payment reference number located on your fee notice under the payment options section. If you can't locate the payment reference number, contact us.
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Pay before 3:30pm Monday to Friday (excluding public holidays) to ensure your payment is processed overnight. Otherwise, the transaction will be processed overnight on the next working day. The processing of BPAY payment is dependent on your financial institution.
Call 1300 655 805 to make your payment by MasterCard or Visa.
Visit a post office to pay by cash or bank cheque.
Some post offices also accept personal cheques and EFTPOS payments.
Pay before 4:30pm Monday to Friday (excluding public holidays) for the transaction to be processed overnight on the day of your payment.
When you pay by cheque or money order:
Send your payment to
GPO Box 4130
Sydney NSW 2001
Do not send cash in the mail.
If you have a question about your overdue ambulance fee or reason to dispute it, contact us.
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