Authorise someone else

If you’ve been issued with a fine or fee, you can authorise someone to act on your behalf in either a limited or ongoing capacity.

You can give this authority over the phone or in writing and the person you nominate will have the same power to act as you do. This is known as having ‘Authority to Act’ (A2A) and can be helpful if you are having trouble paying.

How to authorise someone

If you’d like to give someone authority to act on your behalf, send us your request.

Information you need to provide

Before we can grant an authority to act to someone and provide any of your personal information to them, you must provide us with their:

• full name
• date of birth
• address
• phone number.

Implied authority to act

Sometimes a person or organisation may act on your behalf without having to obtain a formal authority to act. This includes

• a legal practitioner who states they are acting on your behalf
• a government agency, including the Ombudsman and the Office of the Protective Commissioner
• a person with written and executed power of attorney to act on your behalf
• the executor of a deceased estate with a certified copy of the will, probate or letters of administration.

Authority to act and young people

For people under 15, we can provide information to parents or guardians without an authority to act.

For young people aged between 15 and 18, the Privacy Act applies and we can’t provide any information to any other person without first receiving an Authority to Act.