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Fines and fees
  • About

    We process payments for more than 250 organisations.

  • Pay your fine

    We offer a range of options for you make a payment.

  • Managing a fee

    We recover debts on behalf of NSW government agencies.

  • Overdue fines

    Missed the due date? Here's what you need to do.

  • Request a review

    Here's how to ask for a review of your penalty.

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    Request a photo of a driving offence.

  • Nominate someone else

    If you're not responsible for a penalty, here's what to do.

  • Go to court

    How to ask for your matter to be decided in court.

  • Authorise someone else

    You can give someone permission to act on your behalf.

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    Find out what financial hardship options we have.

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Authorise someone else

If you’ve been issued with a fine or fee, you can authorise someone to act on your behalf in either a limited or ongoing capacity.

You can give this authority over the phone or in writing and the person you nominate will have the same power to act as you do. This is known as having ‘Authority to Act’ (A2A) and can be helpful if you are having trouble paying.

How to authorise someone

If you’d like to give someone authority to act on your behalf, send us your request.

Online Go to myPenalty and complete the authority to act form.
By phone Call us on 1300 138 118 from 7:00am to 7:00pm, Monday to Friday.
In writing Download, complete and print the Authority to Act form PDF, 49.49 KB and mail it to us at:
Revenue NSW
PO Box 786, Strawberry Hills NSW 2012

Information you need to provide

Before we can grant an authority to act to someone and provide any of your personal information to them, you must provide us with their:

  • full name
  • date of birth
  • address
  • phone number.

Implied authority to act

Sometimes a person or organisation may act on your behalf without having to obtain a formal authority to act. This includes

  • a legal practitioner who states they are acting on your behalf
  • a government agency, including the Ombudsman and the Office of the Protective Commissioner
  • a person with written and executed power of attorney to act on your behalf
  • the executor of a deceased estate with a certified copy of the will, probate or letters of administration.

Authority to act and young people

For people under 15, we can provide information to parents or guardians without an authority to act.

For young people aged between 15 and 18, the Privacy Act applies and we can’t provide any information to any other person without first receiving an Authority to Act.

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