We process payments for more than 250 organisations.
We offer a range of options for you make a payment.
We recover debts on behalf of NSW government agencies.
Missed the due date? Here's what you need to do.
Here's how to ask for a review of your penalty.
Request a photo of a driving offence.
If you're not responsible for a penalty, here's what to do.
How to ask for your matter to be decided in court.
You can give someone permission to act on your behalf.
Find out what financial hardship options we have.
Providing support to people who need help with a debt.
If you’ve been issued with a fine or fee, you can authorise someone to act on your behalf in either a limited or ongoing capacity.
You can give this authority over the phone or in writing and the person you nominate will have the same power to act as you do. This is known as having ‘Authority to Act’ (A2A) and can be helpful if you are having trouble paying.
If you’d like to give someone authority to act on your behalf, send us your request.
Online | Go to myPenalty and complete the authority to act form. |
By phone | Call us on 1300 138 118 from 7:00am to 7:00pm, Monday to Friday. |
In writing |
Download, complete and print the Authority to Act form PDF, 49.49 KB and mail it to us at: Revenue NSW PO Box 786, Strawberry Hills NSW 2012 |
Before we can grant an authority to act to someone and provide any of your personal information to them, you must provide us with their:
Sometimes a person or organisation may act on your behalf without having to obtain a formal authority to act. This includes
For people under 15, we can provide information to parents or guardians without an authority to act.
For young people aged between 15 and 18, the Privacy Act applies and we can’t provide any information to any other person without first receiving an Authority to Act.