Customer contact centre

Due to higher than usual demand this week, our Contact Centre will be operating for fines enquiries only this Saturday, 26 May from 9.30am to 4.00pm. For fines enquiries phone: 1300 138 118. For overdue fines phone: 1300 655 805. For any other enquiries please call during normal business hours (Monday to Friday).

Training

Electronic Duties Returns (EDR) online training

As part of Revenue NSW’s commitment to digital transformation, we have developed Revenue Academy, an online learning platform, to deliver online training services for our clients.

As part of this service, we have developed EDR Online Training to support our EDR clients.

New clients are required to undertake EDR Online Training as part of their EDR registration, and will receive an email from Revenue Academy, with login details to access the training, once their online application has been approved.

If you are already registered with EDR, you can contact one of our operations officers from the EDR team to gain access to the online training for yourself and your staff authorised to use EDR.

Contact

Phone 1300 308 863 or 1800 086 642 (for interstate clients)
Email edr@revenue.nsw.gov.au
Website www.revenueacademy.com.au
Last updated: 29 November 2017